Halls Gap and Grampians Accommodation

Terms and conditions

Booking costs are calculated by the maximum number of bed/bedroom requirements multipled by the total number of nights stayed. No reduced rates for unused bed nights. ie If you pay for three rooms for three nights, but only use the third room for two nights, the cost is still calculated at the three room, three night rate.

All bookings will be accepted and processed on a first come first served basis.

Bookings are only confirmed upon receipt of  $100-00 deposit (or full payment for last minute bookings/advertised specials) due seven days from confirmation date. Should payment not be received within seven days, dates will be re-opened and cannot be guaranteed. Any balance due on a booking is to be paid fourteen days prior to arrival. Should payment not be received by the due date, dates will be re-opened and cannot be guaranteed.

Upon full payment, contact will be made with you to provide an access code for entering the premises.

We reserve the right to cancel your booking if we have made a mistake in relation to the price of your stay. We will ensure that we notify you of such mistakes as soon as reasonably possible once we have become aware of any mistake, provided that your stay has not started yet.

We also reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent. In such circumstances we will attempt to contact you using the email address you provided at the time of booking or your bank. In the event we are not able to contact you or your bank, we may cancel your booking with no liability whatsoever.

 

Cancellation Policy

    • More than 28 days prior to commencement - FULL REFUND

    • Up to 14 days prior - DEPOSIT RETAINED

    • Less than 14 days including 'No show' - FULL PAYMENT

    • Specials and Package Deals - FULL PAYMENT

    • Exceptions made where dates are rebooked, or partially rebooked. EQUIVALENT REFUNDS will be issued.

     

    Important Information regarding advertised Specials

     

    All deals and specials promoted on this site are valid for bookings made through this, the grampiansholiday.com.au website only. Any enquiries previously submitted through external sites may be subject to a nightly commission rate. This commission is payable by us to the site in which your enquiry was made. Specials promoted on these external sites already have allowances for these commissions, therefor may not be as competitive as those you view on this website.

     

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